GPM acquires and stores certain personal information about its clients and their dependents. We make every effort to protect the security and confidentiality of personal information collected from you.
This policy applies to all information of a personal nature that GPM may collect from its clients and their dependents through the website pages of GPM
“Personal information” is any material knowledge about an identifiable individual.
COLLECTING YOUR PERSONAL INFORMATION
Your personal information is necessary to allow GPM staff to process your application or provide the services outlined in your group contract of which you are an eligible member.
Personal information may include:
- Identity verification (name, address, phone number, age and occupation),
- financial information,
- marital and dependent status.
GPM staff will collect, use or disclose your personal information with your knowledge and consent. Your permission may be expressed in writing or be implied and you may give it to us electronically, or through your authorized representative.
Only those individuals who have the proper authority can access the personal information in our files and only for the purpose of performing their duties.
Clients and members may withdraw their permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.
HOW WE USE PERSONAL INFORMATION
We collect, use or disclose your personal information with our clients or members’ permission. Their permission may be expressed in writing or be implied and you may give it to us verbally, electronically, or through their authorized representative.
We may use or disclose your personal information for the purposes for which it was collected, other purposes you consent to, or as required or permitted by law. For example, subject to those limitations, we may share personal information with reinsurers, with our agents or representatives or with our service providers.
We will not sell your personal information.
ROLES AND RESPONSIBILITIES
GPM’s employees are responsible for:
- reading and complying with the policy and signing a confidentiality agreement;
- handling the personal information under their control with care;
- always asking for our clients or members’ consent before they collect or share any information that concerns them;
- applying methods aimed to ensure that personal information is as accurate and complete as necessary.
The Privacy Officer ensures that the organization implements the necessary measures to protect the confidential nature of the personal information it holds in its business establishment.
RETENTION OF PERSONAL INFORMATION
GPM shall retain personal information only as long as necessary for the fulfilment of the purposes for which it was collected and the information must be destroyed in accordance with the law and Company’s guidelines with respect to the retention of files.
When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to the information during the process.