And Much More...
Each client has access to dedicated professionals to help them to:
Design the best plan to fit their needs:
CUSTOMER RELATIONS MANAGER
A Customer relations manager will be assigned to your file to monitor your group insurance plan and propose improvements or solutions according to your needs. They negotiate with the insurers on your behalf to make sure that you always pay the right premium for your insured benefits.
Effectively manage their employee benefits:
COORDINATOR
A Coordinator will be assigned to your file and will support you with the administration of your plan. Assist with navigation in the Administration Portal liaise with insurers and assist with complex situations to ensure employee coverage is duly provided RAMQ regulations Insurers rules etc.
And the expertise of specialized teams to:
Support them with the management of disability occurrences and return-to-work strategies:
CLINICAL SERVICES
Our analysts are trained to revise LTD and STD claims at both the contractual and the medical levels. The team is supported by specialists in the medical pharmaceutical and paramedical fields to consult with rare or complex cases.
Ensure their employees receive top notch service and that every claim is analysed and processed as the plan provide:
PARTICIPANT SERVICES
With over 100 years of cumulated experience this team provides fast proficient and efficient service both in claims processing and in direct support to the members whether they choose to call or send an email.
